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What agile event programs are and why they're essential

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12pm

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Zendesk presents

Zendesk in Action–Drive team productivity for CX success

On-demand

Best practices to manage your workforce with AI while optimising your CX operations

Webinar Agenda

Are you looking to implement intelligent customer strategies and make more informed decisions to improve your team’s productivity?

Learn how you can leverage AI to manage your workforce effectively while optimising your CX operations in our upcoming webinar. We’ll share:

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How you can save time with productivity tools, unlock agent performance reporting, and improve the quality of your service delivery

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The top 3 best practices to optimise your workforce while delivering consistent service at scale

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How businesses in APAC were able to see serious productivity gains, less overtime costs, and more agent adherence with the above strategies

We’ll also have a Q&A segment after the webinar where we have our Zendesk Experts online to answer your questions live.

Speakers

Dennis Chau

Senior Customer Success Manager

Zendesk

Arpit Kumar Saxena

Principal Solutions Consultant

Zendesk

RSVP now